Verifying Your iPhone Driver and Service Installation

When the iTunes installed in your Windows PC does not recognize your iPhone, there is a possibiliy that you are missing drivers files.  If you are using windows and iTunes, there are two files that your computer needs so that iTunes can recognize your iPhones:

1. iPhone driver: USBAAPL.SYS

2. Apple Mobile Device Support should be present as a Windows Service

There is a way to verify whether these drivers have been installed in your computers.  However, if you have time, try to reinstall the latest iTunes and check the minimum specification required by the iTunes.

If after re-installing it does no good, try the manual steps below to verify your drivers:

1. iPhone driver: USBAAPL.SYS.

• Connect you iPhone to your PC.
• On you PC, click.  START > RUN.
• Type devmgmt.msc and click OK.  The new window will display a list of device in your PC.
• Look down to Universal Serial Bus controllers. Click the “+” sign to expand the selection. iPhone will be listed in your PC either as Apple Mobile Device or Apple iPhone
• Right-click Apple Mobile Device (or Apple iPhone), then,  choose Properties.  Select the Driver tab.
• Lastly, click Driver Details to view more information about the drivers installed. You will see then what type of drivers installed in your PC.
• If USBAAPL.SYS driver is not there and you want to download and install it manually, download USBAAPL.SYS driver.

2. Apple Mobile Device Support should be present as a Windows Service

• Connect you iPhone to your PC.
• On you PC, click.  START > RUN.
• Type services.msc and click OK.  The new window will display a list of services running in your PC.
• You can sort the view in  by clicking “Name” column header.
• See if “Apple Mobile Device Service” status is “Started.”
• If the status is not “Started”, right click on that row and choose Start from the small pop-up menu.
• If the service is already installed and started, right-click on that row and choose Restart from the small pop-up menu.

If this still does not work for you, try look another tips for iTunes does not recognize your iPhone.